BUYERS

ANTI DISCRIMINATION & HATE SPEECH POLICY

Spot It connects vendors and customers  all over South Africa. It’s a group of people of all backgrounds to inspire each other and build relationships through making, selling, and buying unique goods. We want everyone on Spot It  to feel safe, and our priority is to provide a safe environment. This policy explains the kind of behavior we do not tolerate on Spot It to make sure we all has a positive experience.

This policy is a part of our Terms of Use. By using Spot It, you’re agreeing to this policy and our Terms of Use.

It is the customer’s responsibility to know your local laws and any other legal regulations on discrimination that might apply to you.

Additionally Spot It does not tolerate discriminate against people based on the following personal attributes (collectively, “protected groups”)  through the use of our Services to:

  • Race
  • Colour
  • Ethnicity
  • National origin
  • Religion
  • Gender
  • Gender identity
  • Sexual orientation
  • Disability
  • Any other characteristic protected under applicable law

Spot It does not allow hate speech i.e violent, offensive, derogatory or demeaning language is directed at a person or group based on their one or more protected group attributes.

Whether you’re engaging with vendors or other customers, in any form i.e writing reviews, or having direct communication with other members of the Spot It community. As a vendor associated with Spot it, your shop content, including shop announcements and shop policies, cannot display discriminatory behavior toward protected groups. Examples of prohibited behavior include, but are not limited to:

  • Refusal of service based on membership in one or more protected group
  • Expressing intolerance or a lack of respect for another member on the basis of protected group attributes
  • Having a shop policy that excludes sales to members of one or more protected groups listed above
  • Directly or indirectly making derogatory or demeaning remarks against protected groups listed above
  • Racial slurs
  • Posts that support or glorify hate groups and their members

If you think discrimination or hate speech has occurred on Spot It, please report it by emailing support@spotit.co.za, and we will investigate. We also encourage customers and vendors to report products or posts that is prohibited in out other policies. 

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